Privacy Policy

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Effective Date: 10/12/2025

Last Updated: 7/12/2025

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At Community Wellness Hub, your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.communitywellnesshub.org) and use our services.

 

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email, phone number, address, and insurance information when you fill out forms, book services, or contact us.

- Health Information: When booking or requesting medical services, you may be asked to share health-related data (protected under HIPAA).

- Technical Data: Browser type, device, IP address, and usage data via cookies or analytics tools.

 

2. How We Use Your Information

We use your information to:

- Provide medical and wellness services

- Schedule appointments and follow-ups

- Send service updates or appointment reminders

- Improve our website and user experience

- Ensure compliance with healthcare regulations

 

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

- Trusted third parties (labs, billing systems, or EMR providers) who help deliver our services

- Legal authorities when required by law

- Health insurers or referral specialists (only with your permission)

 

4. Your Rights

You have the right to:

- Access and update your information

- Request deletion of non-medical data

- Opt out of email communications

- Request a copy of our HIPAA Notice of Privacy Practices

To exercise these rights, email us at info@communitywellnesshub.org.

 

5. Data Protection & Security

We use HIPAA-compliant platforms, encryption, and physical safeguards to protect your personal and medical information. However, no digital system is 100% secure, and we cannot guarantee absolute security.

 

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings.

 

7. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. Pediatric services will require guardian documentation.

 

8. Updates to This Policy

This policy may be updated from time to time. Updates will be posted on this page with the revised “Last Updated” date.

 

9. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Community Wellness Hub

1511 Orange Street, Monroe, LA 71202

info@communitywellnesshub.org

318-582-0354​